Fun short story from today’s shift.
I work for a contract security company. My particular branch handles a good number of contracts in the area, and the company is by no means small, but I still have a clean chain of command to work with and communication is great for the most part.
Anyway, I am the (recently promoted) site supervisor at a paper mill. The job is super easy and I have lots of time to just sit around not doing much.
The previous supervisor left the company on 3 days notice right before the holidays and seriously screwed everyone over, including me. He left nothing for me to work with and deleted a bunch of files that contained policy and procedure documents.
That was about 2 months ago. Since then, I've whipped the place into a respectable state. We now have a 160ish page operations guide with new, organized, and updated policies all collected into one place. I cleaned out all the old and conflicting information and I revamped all the documents and logs to be more precise and generally look more professional (how wouldn't believe how many typos and grammar mistakes there were on official forms).
This work hasn't gone unnoticed. Our contacts at the site have expressed appreciation for the new services (not actually new, just not practiced previously) and good communication.
As far as pay goes, it isn't great, but it is negotiated by the contract and for the work we actually do, it is decent enough. That said, the HR person on site (the primary contact for us) came to talk earlier today.
She is a nice lady and is always prompt with answers for me. She even organized a small gift for all of the guards before christmas.
She walks in and stepped into the office. This was odd, but nothing note worthy. When she closed the door, I got worried. Whatever was coming was something she didn't want anyone to eavesdrop on.
As it turns out, it was a good thing. Because the client has been so impressed with our work in the last 2 months, they are negotiating a raise for everyone at about 10%. This is pretty big news considering the client was considering hiring a new firm once our contract expired and we hadn't been given raises on this contract for at least 5 years.